How a Hartwell home gets built
Three phases, no surprises
Open a phase to see what happens, who does it and what you get to see while it is happening. This is the same sequence on every house we build.
Before anything moves on site, the drawings, the budget and the permits all have to agree with each other.
- First walk of the landWe stand on your lot with you and talk orientation, slope, trees and access before anyone draws a line.
- Feasibility and budget rangeA written range built on real San Antonio trade costs, not a low number designed to win the job.
- Design and selectionsDrawings develop while you make finish selections, so nothing gets chosen twice or costed twice.
- Fixed price contractLine item schedule, allowances written down, signed before a machine touches the dirt.
- Permits, HOA and utilitiesWe file with the city and the HOA, then chase both weekly until the approvals land.
What you see: a budget you can plan your life around and a start date that holds.
One supervisor from slab to keys, one live schedule and a photo update in your inbox every Friday.
- Site prep and slabClearing, forms, plumbing rough and the pour. The first Friday photo set is always the slab.
- Frame, roof and dry inThe house takes shape in about four weeks. This is the walk where owners finally feel the rooms.
- Rough trades and inspectionsElectrical, plumbing, mechanical, then city inspections. Nothing gets covered before it passes.
- Insulation, drywall and trimThe loud months. Selections you made in week nine start showing up on site.
- Cabinets, tile, paintFinish trades in sequence so no one works over the top of anyone else.
- Fixtures, grade and cleanLights, hardware, final grade, driveway and a professional clean before you see it.
What you see: Friday photos, a live schedule and the same supervisor's number saved in your phone.
Keys are the start of the warranty period. The people who built the house are the ones who answer afterward.
- Walkthrough and punch listWe walk the house with you, write down every item, and close them out before you move in.
- Handover bookManuals, warranties, paint codes, tile batches and the trade list, in one folder and one shared drive.
- 30 day and 11 month check insWe come back at both. The 11 month visit catches settlement cracks before the first year closes.
- Two year workmanship warrantyStructural cover runs longer. Either way you call us, not a call center.
What you see: one number to call, still answered by the people who built the house.
Typical custom build: eleven to thirteen months from the first walk of the land to keys in your hand.
Owners tell us the worst part of building elsewhere was not knowing. So we over communicate on purpose: a photo set every Friday, a live schedule, and a supervisor who answers the phone.
Ben Hartwell · founderRequest a consultation
An hour, no charge, no pitch. We look at your land or your plans and tell you honestly what the budget will carry.